Introduction

The purpose of this privacy policy is to outline what information of yours we gather, how we use the data, how we keep your data secure, and to whom we may disclose your personal data when you use our web site and our applications.

As a rule of thumb we will only use your personal information only insofar as necessary or appropriate to fulfill the purpose of your interaction with our web site or applications. We will not disclose your information to any third party except as outlined below. And you can always refuse to disclose personally-identifying information, though this may prevent you from using certain functions on our web site, such as leaving comments or contacting us for help.

Note that our web site is hosted by WordPress, which may gather personal information about you while you visit our web site. You may wish to review their privacy policy to fully understand how they gather and use information on our behalf.

General Definitions

In general, there are two types of personal information we may gather and use:

Non-personally identifying information, such as the IP address used by your service provider, the type of browser you are using, your operating system, pages you visit, the time you visit those pages, the geographic region where you are browsing from, etc.
Personally identifying information, such as your name, e-mail address, home address, etc.

When discussing the personal information we gather and use, the type of information is characterized in the description.

Standalone applications

This summarizes the information we gather through our applications released on the Apple App Store, the iOS App Store, and Google Play.

How we collect your personal information.

From time to time we may receive crash logs from Apple or Google when you use our application which may include personal information. Applications downloaded from our web site do not send crash logs to us.

If you e-mail us, we will gather and make use of your personally identifying information as outlined below.

What information we do not gather.

We do not gather any personal information through our applications. We do not make use of third party analytics systems to track your usage of our applications.

The Glenview Software Web Site

This summarizes the information we gather on the Glenview Software web site, including e-mails that may be sent to us.

How we collect your personal information.

We (through WordPress) gather non-personally identifying information anytime you visit our web site.

If you choose to create an account on our web site (such as to leave a comment), we gather the information you provide WordPress, such as your e-mail address and name. This information is gathered by WordPress on our behalf, according to WordPress’s privacy policies.

If you choose to contact us via e-mail, through our contact page, or through other means, we will retain the information you provide us as outlined below.

What information we do not gather.

We do not make use of any third party analytics systems to track your usage of our web site (other than provided by WordPress) or our applications. This means we will not track your usage of our applications such as Kythera or RSS News, nor do we use a third party analytics system for the purpose of advertising or gathering behavioral information for advertising purposes.

General privacy policies

This section summarizes our use of personal information gathered both through our web site and through our applications.

How we use your personal information.

We may use your non-identifying personal information to track usage of our web site, to optimize our products and keep our products secure. We may also use the crash log data to fix bugs and improve our products.

We may also use your personal information in order to contact you as appropriate, such as responding to customer inquiries.

We also will use your personal information when displaying comments left on our web site, and we may use your personal information to monitor content, such as eliminating spam.

WordPress may use your personal information in order to contact you to maintain your account, such as reseting your password or securing your account. Please see their privacy policy for more information.

What we won’t do with your personal information.

We will not use your personal information to send you regular mailings or offers, to send you third party mailings or offers, or disclose your information to third parties for the purpose of mailings or offers.

WordPress may use your personal information to send you regular updates from our web site or other web sites if you request; see their privacy policy for more information.

How we may disclose your personal information.

Our web site is hosted by WordPress, which may disclose your information beyond the purposes outlined below.

We may disclose your personal information to employees of our company, or to subsidiaries or owners as appropriate to continue the operation of our web site and applications.

We may disclose your personal information as required by law, or as part of a legal proceedings or as required by a court of competent jurisdiction. We may also disclose your personal information if necessary to defend our rights, or to any perspective buyer of our corporate assets as necessary.

We will never disclose your personal information to third parties for any purpose beyond those outlined above.

How we protect your personal information.

Our web site is hosted by WordPress, who hosts your personal information. They use SSL/TLS to secure all transactions between your browser and our web site. They may use other technologies as outlined in their privacy policy.

How long we maintain your personal information

We will maintain your personal information only as long as we need to, to fulfill the purpose for which it was gathered. We may maintain your personal data longer if we believe the information may be relevant to any ongoing or prospective legal proceedings.

Your rights under the GDPR.

If you are located in Europe, you may have additional rights not outlined above, including the right to be forgotten, the right to fix inaccurate information, the right to data portability and the right to complain to a supervisory authority.

As all your personally identifying information is maintained by WordPress, you may wish to visit their privacy policy to understand your rights and how to exercise them while using our web site.

Cookies

Cookies are small bits of data that is sent by a web site to a web browser or application, which the web browser or application automatically sends back when it visits other parts of the web site. They are used to track your usage of a web site, and include persistent cookies which may be stored on your computer, and session cookies which are deleted as soon as you close your browser, which are used to track your session.

As our site is hosted by WordPress, you may wish to review their cookie policy.

Third Party Web Sites

Periodically we may provide links to third party web sites. Understand we are not responsible for how any third party web site may use your personal information when you visit them.

Changes to our Privacy Policy

At our sole discretion we may revise our privacy policy as necessary to accommodate changes to our application or web site. While we expect these changes to be minor, they may include changes to what personal information we gather and how we use it as required to implement new features or changes.

You are encouraged to periodically check back with our privacy policy, and your continued use of our web site or applications after any change constitutes your acceptance of this change.

Our contact information

If you have questions or concerns about our privacy policy, please contact us at woody@glenviewsoftware.com.

Revisions:

September 7, 2018: Added changes reflecting use of personal information in applications like Kythera or AdaFontEditor.

Image credit: Arial view of the CIA Headquarters, Langley, Virginia.